Shipping Policy

SHIPPING POLICY

At ShopMixMax, we are committed to preparing and delivering your orders as efficiently and transparently as possible.

Order Processing

All orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates

We currently offer the following shipping options:

  • Orders under $100: Shipping fee of $9.90

  • Orders of $100 or more: Free Shipping

Shipping charges will be clearly displayed during checkout before payment is completed.

Estimated Delivery Time

Estimated delivery times may vary depending on the destination country, local carrier services, customs procedures, and seasonal demand.

  • Domestic Orders: 7–25 business days

  • International Orders: 7–25 business days

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking information to monitor the status of your shipment.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

ShopMixMax is not responsible for shipping delays, lost packages, or failed deliveries caused by incorrect, incomplete, or invalid shipping information provided by the customer.

Customs, Duties, and Import Taxes

For international orders, customs fees, import duties, taxes, or other destination-country charges (if applicable) are the responsibility of the customer.

Delivery Delays

In some cases, delivery may be delayed due to circumstances beyond our control, including but not limited to:

  • Customs inspections

  • Carrier delays

  • Severe weather conditions

  • High seasonal shipping volumes

  • Public holidays

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your order or shipping information, please contact us:

Email: info@shopmixmax.com